Citadel Federal Credit Union Login, Online & Mobile Banking

Through Citadel federal credit union login, you can take advantage of the full range of online and mobile banking services anytime, anywhere. In this article we will help you to learn about how to log in, sign up, retrieve your password and more. Keep reading!

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About Citadel federal credit union

Citadel Credit Union is a member-owned, non-profit organization, that was founded in Chester County in 1937 as Lukens Employee Federal Credit Union. It is licensed and regulated under the National Credit Union Administration (NCUA).

Citadel offers banking, retirement and wealth management services.

Over the years, this union has steadily grown to become one of the largest locally owned financial institutions and in the top 1% of member value nationally.

Today, Citadel serves more than 215,000 members in Bucks, Chester, Delaware, Lancaster, Montgomery and Philadelphia counties. They can enjoy access to 24 branches and access to a cooperative of more than 30,000 ATMs at no extra charge in the Greater Philadelphia area.

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What services does Citadel Federal Credit Union offer?

Citadel FCU serves its membership by providing financial services. Joining any credit union such as Connexus Credit Union or this one will allow you to access savings, loans, and much more. The following services are provided:

eServices/ Online Services
Checking account
Savings
Loans
Mortgages
Business Services
Credit
Financial Education

How to log in from the website?

You can manage your finances, transfer funds and much more by signing in your Citadel accounts online from a computer, first go to citadelbanking.com. The top right corner of the page contains the button you need.

What you have to do is the following:

Click the “ Log in” button
Enter your username and password
Click “ Log in” again after entering your information

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How to log in from the mobile banking app?

Citadel’s simple and convenient mobile banking app lets you bank anytime, anywhere.

Enjoy the security and flexibility of online banking right from your phone. Citadel’s mobile banking app puts 24/7 account management at your fingertips.

Plus, they have an app for the Apple Watch! You can view balances, transactions and more right from your device. Download now from the Apple Store or Google Play store.

You can speed up the process once you’ve signed in by setting up an alternative way, such as facial recognition on an iOS app.

Try a new and improved mobile banking app to enjoy services like:

Deposit a check over the phone
Apple Watch app
Pay the bills
Funds transfer
Locate a Citadel Branch or ATM
Use rewards
Set and receive alerts
Keep up to date with recent news and rates

Follow these simple steps to start:

Open the app
Fill in your username and password
Choose “ Log in ”

How to log in from the mobile banking app

How to register an account?

To be able to access and use take advantage of all services of this union, you must register first.

Below are the simplest to sign up:

On the sign page, click ” Enroll” now
Fill in your account number, social security number and create a username.
Click ” Continue” and follow the instructions

Note:

Please drop the leading zeroes ( 0 ) and do not include the dash ( – )when filling in
When filling in your Social Security, do not use dashes.

How to recover your username/ password?

Do not worry if you forget your username or password. Citadel allows its customers to change or reset it 24/7.

For username

Visit the page
Enter your number, social security number and email
Click “ Continue” and follow the instruction for the next page

For password

Visit the page
Enter your username
Click “Submit”

Note: After that, your details will be viewed. You will receive an instruction link for creating a new password through email.

Customer service

If you have any problems, please contact:

Routing: 231380104

Hours:

Branch Hours: Mon – Thurs: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM

Phone number: (800) 666-0191

Additionally, you can also schedule an appointment or video connect to get help.

FAQs

Citadel offers several options for paying auto loans, personal loans, and mortgages. You can also find out if you are eligible for Skip-a-pay!

1: Set up automatic payments

Never miss a payment due date with online banking and the mobile app. Sign up now!

2: From a non-Citadel account

Make a one-time or set up recurring payments using your non-Citadel bank’s bill pay feature. Simply follow the instructions from your bank or credit union to set up. Citadel’s routing number is 231380104.

3: Single payments

The Express Pay options are designed to help you make a one-time payment as quickly as possible with a debit or electronic check. Please note: Fees apply to each of these methods. Follow these quick steps:

Create a profile

Pay your debt. Note: the fee is $2.75

4: By mail

Citadel Loan Payments

PO Box 650

Exton, PA 19341

5: In branch

Pay bills in person at one of the convenient locations using the free self-service Citadel Express Banking. If you have problems, a member of the team will be happy to assist you during business hours.

You can find it in your Samsung Pay app’s card details section.

Well, Fargo and UnionPay ATMs are available at Citadel Outlets throughout the shopping center for your convenience.

Credit unions are federally guaranteed by the NCUA, making them just as safe as banks, which are federally insured by the FDIC. Credit unions in the US are governed and overseen by the National Credit Union Administration.

If you have your Citadel Choice Mastercard, you pay no annual fee. No transfer fees for balances. Our lowest rate is available on the Choice Mastercard, which is excellent for balance transfers and carrying a balance.

Some cards allow you to apply collected reward points toward your subsequent credit card payment. You may be able to request your reward points as cash through a check or direct deposit as one of your redemption options, which you may then use to cover your subsequent credit card.

On the HDFC Bank website, log into your NetBanking Portal or Account. Then select the Debit Card section’s “Enquire” tab. Go to the following page and select the ‘Cashback Enquiry and Redemption’ tab. After choosing the account number, you can now redeem your points.