Dollar Savings Bank login can be a real challenge for those who are not comfortable with technology and online banking. If you are one of those, you’ve come to the right place. In this article, we will lay out everything you need to know to log into your Dollar Bank account with ease on your first attempt. Keep reading for more details!
Overview Of Dollar Savings Bank & Their Services
Dollar Savings Bank (now Dollar Bank) is a full-service regional savings bank founded in 1855 that caters to both individual and business clients.
Their headquarter is based in Pittsburgh, PA, and they have had so far more than 70 branches spread across Pennsylvania, Ohio, and Virginia.
The financial institution is well-known for providing a variety of high-quality financial products to their customers, such as checking, CDs, IRAs, credit cards, mortgages, etc. Some of these are featured below.
All of their checking accounts have low fees and competitive offers compared to other banks (including the Elmira Savings Bank Login) in the U.S. Especially, their Free Checking even has no monthly fees and no minimum balance requirement, making it an ideal choice for those who have limited financial ability.
You can view all their checking accounts and their benefits via this link.
CD Options & CD Rates
They have in total 7 kinds of CDs that cater to both short-term and long-term saving goals. All of them offer fair rates and are FDIC insured for your peace of mind.
If you plan to get a CD, you can have a look at their rates here in order to pick the most suitable one.
Dollar Savings Bank Login on Website
Different kinds of customers are supposed to sign in through separate portals. No matter what kind of customer you are, we’ve got you covered. Now let’s get started!
For Citizens’ Online Account
If you are a personal customer, please follow the steps below to sign in:
- Go to the home page. You can navigate to it through this link.
- Enter your User Identification and password in the login section that can be found on the right of the page. If you want to be remembered the next time you sign in, check the “Remember Me” box.
- Click on the “Log in” button.
For Business Account
Signing in when you are a business needs a bit more effort. Follow the steps below if you are unclear:
- Navigate to the login portal for businesses. You can save time by clicking here to get directed to the portal.
- Fill in all the fields shown in the picture below.
- Press the “Access Accounts” button.
Signing In Through Mobile App
If you wish to manage your account even more easily and on the go, their mobile banking app is the way to go.
To sign in, you can go through the steps similar to the ones mentioned in the above sections.
Select and download the app that suits you through the links below:
- For individual customers: You can download the app either in App Store or on Google Play.
- For business customers: The app can be downloaded from either App Store or Google Play.
Sometimes you may encounter some trouble while signing in to the system. That’s absolutely normal. Below are the two most popular troubles and our suggestions to solve them.
Forgot User ID
If you forgot your User ID, it’s best to seek their customer support at 1-800-242-2265. Their help is available from Monday to Friday (8:00 AM to 8:00 PM), and Saturday (9:00 AM to 3:00 PM).
For individuals, you can choose to call them or simply click the link “Forgot Password? (Reset and Unlock)” in the login section, then enter the needed information in the required fields (shown in the picture below), and then click Submit.
As for businesses, you have no other choices but to reach their customer support at the number and within the time stated in the previous section.
Cannot Login? Open an Online Banking Account To Access Anytime And Anywhere
Online banking is undoubtedly gonna make your life much easier. It allows you to have total control over your account 24/7, which you cannot achieve with traditional methods. In this section, we will detail its enrollment process to help you know where to start.
Individual customers can actually enroll online. To do that, you carry out the following instructions:
- On the homepage, choose the “Sign Up” link.
- Click on the “Accept” button to agree with the terms and conditions of the agreement they present to you.
- Fill in all the fields required (as shown in the picture below), then click “Submit”.
- After your identity is verified, follow further instructions to finish your registration process.
There are no online registration options for this kind of customer. To enroll, employers have to go to the nearest branch and provide them with the following info:
- Proof of Identification
- The exact company name
- Business Banking Account Number
- The e-mail address used for account opening
After you have completed all the paperwork, please wait for 3-5 work days for the processing of your enrollment request.
Customer Service Contacts
There are a lot of ways you can get in touch with their representatives. In particular, if you have any problems, you can seek expert assistance through the contacts mentioned below.
Online Banking Assistance Line
For issues concerning individual online banking or mobile app, please dial 1-800-242-2265 and press 3. Their representatives are available from Monday to Friday: 8:00 AM – 8:00 PM, and Saturday: 8:00 AM – 3:00 PM.
For business online banking, reach them at 1-855-282-3888, Monday to Friday: 8:30 AM – 5:00 PM.
Customer Service 24/7 Line
You can also contact them 24/7 through their Information Line at 1-800-345-3655. Through the line, you can obtain your credit card information, locate an ATM or office by zip code, get updates about their special events, and so on.
If you don’t want to reach them by phone, you can also email them through their email address, which is firstname.lastname@example.org. State clearly the problem you are having, and their representatives will reply to you as soon as they open the mail.
That’s it! You have gone through every detail needed to sign in to Dollar Bank successfully. If you still have any questions in mind, feel free to leave a comment at powerpacplus.org to let us know. We would love to receive and answer all of your questions!