POC CNA Login: POC stands for Point of Care – a module developed by PointClickCare. Having a PointClickCare account is extremely convenient for certified nursing assistants (CNAs) to access POC and utilize it for their work. This article will show you how to log into POC CNA through the PointClickCare website and their app, recover your password, and other related aspects. Continue to read for more information.
About PCC & POC CNA
PointClickCare (PCC) is a cloud-based software company founded by Dave and Mike Wessinger in 2000. The company provides healthcare technology solutions for North America’s long-term care and senior care industries. Their solutions aim at improving work efficiency, quality of care, and patient satisfaction.
Point Of Care CNA (POC) is a user-friendly application of PCC running on wall-mounted kiosks or mobile devices that enables care staff to capture and distribute timely, accurate, and complete documentation while being at residents’ bedside. Besides, the solution offered by POC is the easy-to-use one that guarantees quick adoption even when the nurse aides are novices with technology.
In skilled nursing facilities and nursing homes, instead of cumbersome paper documentation, CNAs can now document activities of daily living much more accurately and at the point of care by leveraging Poc CNA electronic documentation developed by PointClickCare’s EHR (Electronic Health Records) system.
POC CNA Login Guide
log in Via pointClickCare CNA portal
Step 1: Go to the login page
To navigate to the login page, follow this link on your device: login.pointclickcare.com. This should take you to the login page of PointClickCare CNA.
Step 2: Enter your account information
On the login page, fill in your username. If you want to be remembered the next time you sign in, you can check the “Remember my organization” box.
Next, click the “NEXT” button, then proceed to enter your password and org code to log in.
Step 3: Navigate to Point Of Care module
Hover over the “Clinical” section, then click “POC” under the “Module” part. Now you can view and document all information covered by the POC module.
What to note
Not all computer-based devices are allowed to access their POC CNA module. In fact, the wall-mounted kiosks/computer-based screens (such as laptops or PCs) used to log in to the PointClickCare CNA have to be preconfigured with the required POC login URL and meet the specifications recommended by PCC guidelines.
Log in Via POC Mobile app
Once you get hold of the approved mobile device, take the following steps to log in through the app.
Step 1: Download The Application
The Mobile POC App can only be downloaded through Apple App Store. You can install it via this link: POC App on App Store
Step 2: Launch the app
Open the app you downloaded and the login screen will display. To log in, you need to enter your Org code, Username, and Password given by your facility.
Please note that:
PointClickCare POC app is available on Apple App Store only. Therefore, in order to access the system through mobile devices, you need to own an Apple device that is compatible with iOS 8.x or iOS 7.x, and falls into one of the following models:
- iPhone 5 or newer
- iPad mini, iPad tablet 3rd generation or newer
- iPod Touch 5th generation or newer
Also, your device is recommended to be connected via the WIFI network of your facility for security purposes.
How to reset Your password
In case you forgot your passcode to log into the PCC CNA system, you can follow the steps below to reset it.
- Go to the password reset page at this link
- Fill in your username so they can send you detailed instructions to your registered email address
- Press the “Request password reset” button shown in the image below to confirm your request. (Please note that you can only change it if your facility has enabled password reset.)
PCC Customer Support Contacts
If you follow all the instructions above and still have trouble logging into the PCC system, or encounter any problem after signing in, it’s best to contact their experienced customer support:
- Phone number: (877) 722-2431 or (800) 277-5889 (toll-free)
- Email address: email@example.com
While working in the system, you can also visit their Customer Support Portal restricted only for authorized users to find quick and detailed answers to specific problems.
We hope you have had enough information to log into the system smoothly by the time you read these lines. Thank you for taking the time to read this piece and please don’t hesitate to share your thoughts with PowerPACPlus!