Navient Login My Account, Federal Student Loans & Password Recovery
Navient login my account to assist you in managing the repayment of education solutions loans and provides finance and business processing for investors.
About Navient

Navient is an American company headquartered in Wilmington, Delaware that provides services and collects student loans. Founded in 2014 to manage nearly $300 billion in education loans for more than 12 million debtors, the company split Sallie Mae into two separate entities: Sallie Mae Bank and Navient.
Student Loans Forgiveness
If not carefully considered or used improperly, this type can be a tremendous obligation or a fantastic investment in your future. You should be aware of your eligibility for student debt forgiveness if you have a student loan now or are thinking about receiving one.
Request a student loan waiver
There are various types of student loan forgiveness programs. For the majority, you correctly complete the application form and send it to your lender. When you include loan forgiveness in your repayment plan, your debt is immediately discharged when it reaches maturity.
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Navient student loans login online account
Now, there are two methods for logging in: using a browser and using an application. An internet-connected smartphone, tablet, laptop, or desktop computer is required for both of these procedures.
Sign in by Website
If you already have a Navient account but do not know how to access it, see the detailed instructions below and do:

- Visit Navient loans’ official page by clicking on the URL: https://navient.com
- Click on the word “Log In➝” in the top right corner of the screen
- The login screen will appear, here you enter your User ID and Password in an empty drive then click on “Log In”
Note: To save the login for the next time you can check the box with the word “Remember My User ID“.
Sign in with the Mobile app

- Download the app to your mobile device and launch it
- Please fill in your account-related information in the spaces provided
- Finally, click “Log In” to complete the signing process
Note: Navient student loans mobile app through 2 options for iOS with App Store and Android with Google Play.
With the online application, you can easily manage your loans conveniently and securely. In addition, it is regularly upgraded to help you quickly update your loan(s) wherever you are, at any time. Simply sign in with your existing account credentials and use the app to:
- Check activity and balance
- Make payments
- View online statements and transaction history
How do I retrieve my forgotten Navient account username or password?
Reset User ID

- Go to Navient’s homepage on your trusted browser
- After that, click on the “Forgot Username” inscription in the account login area
- The orientation page requires you to verify your account information by entering your Social Security number or Account Number and Date of Birth.
- Then, click the “Submit” button to finish
Recover Password

- Move to the website of Navient education loans
- Next, select “Forgot Password” to open a new interface
- Provide security information as the illustration above
- Check the data you provide again and send it to the system
How do I sign up for a new Navient loan account?
Follow the steps below to create a Navient student loan account. The registration process easier will not begin until you have your credit card number or personal information.

Step 1: Access the registration page
Click the “Register” button on the login box area to be directed to another page
Step 2: Verify your credential
You must give out personal information to identify you consists of 4 small steps, please complete each step with the “Next” button
Step 3: Done
After completing the registration process, you will be directed to the login page. You can now log in and manage your account.
How to contact Navient Customer Service?

Federal Family Education Loan Program (FFELP)
When your federal loans enter repayment, they will automatically be placed into a Standard Repayment Plan. This is the fastest way to repay your loans and you’ll pay less over time than other options, via:
- Call at 888-272-5543, from Monday to Thursday from 8 am to 9 pm and Friday from 8 am to 8 pm ET.
- TDD: 877-713-3833
- Fax Number: 800-848-1949
- International Fax Number: 001-570-821-6585
- Loan Payments: Navient, P.O. Box 9533 Wilkes-Barre, PA 18773-9533
- Cosigner Loan Payments: Navient | P.O. Box 9555 | Wilkes-Barre, PA 18773-9555
- General Correspondence and Submitting Documents: Navient, P.O. Box 9500 Wilkes-Barre, PA 18773-9500
Private Student Loans
They serve a variety of private student loan programs – with different loan arrangements initiated by different lending institutions fully described in your loan agreement. My student loans need to read the terms and conditions, both the lender’s current policies and procedures, as well as demonstrate the borrower’s financial situation. For more information you can get support at:
- Call Navient support department toll-free at 888-272-5543 when you have problems with technology about digital banking.
- Fax Number: 800-443-9723
- International Fax Number: 001-317-841-1713
- Loan Payments: Navient, P.O. Box 9000, Wilkes-Barre, PA 18773-9000
- Cosigners, please be sure to send your payments to the cosigner payment address.
- Cosigner Loan Payments: Navient, P.O. Box 9988, Wilkes-Barre, PA 18773-9988
- General Correspondence and Submitting Documents: Navient | P.O. Box 9640 | Wilkes-Barre, PA 18773-9640
Military Service Members
If you are enrolled at least half-time, you may be eligible to defer federal student loan payments for 13 months while serving in the National Guard or other Reserve Component related to war, effective contingency operations, or national emergencies on or before being called to active duty Within six months, at an eligible school.
- Call us toll-free at 855-284-4879, Monday through Thursday 8 am – 9 pm and Friday 8 am – 8 pm ET.
- International phone number: Toll-free 001-888-272-5543 or 001-317-570-7397 (charges apply)
- Email: militarybenefits@navient.com
- Mailbox: Navient | P.O. Box 9500 | Wilkes-Barre, PA 18773-9500