Why Sassa R350 Approved But No Payments

Why Is Your Sassa R350 Approved But No Payments? Updated For 2023/2024

Why your Sassa R350 is approved but no payments? The reasons may be because of your bank account verification, wrong banking details, or problems with the post office or Ewallet. Make a phone call to the toll-free number if you need more help with PowerPACPlus!

PowerPACPlus’s Summary

  • SASSA status verification: Go to our home page Sassa payment dates Sassa SRD status check (see What is SASSA SRD). Fill in the blanks with the necessary information.
  • They must have a registered mobile number on which to receive SMS notifications for the cash payment.
  • For those who selected the cash-send method and have a pay date on their status have been advised to contact the bank they chose if they have not received their voucher.
  • South African citizens, refugees, asylum seekers, and special permit holders between the ages of 18 and 60 who have insufficient means, do not receive the grants on their behalf, are not eligible for or do not contribute to the UIF payment, and have no other financial support are eligible for the SRD
  • Appeals are open as well.

How To Know If Your Application Has Been Accepted Or Denied Status?

You can make the SRD status check by going to the SRD (Social Relief of Distress Grant) website and then following the steps outlined below.

  1. Go to our home page SRD R350 payment date Sassa status check at srd sassa gov (see How To Access Your R350 Grant Anywhere)
  2. Fill in the blanks with the necessary information.
  3. Click the submit button.

You will be notified whether or not your SRD grant application has been approved.

What Does It Mean Sassa Approval But No Payment?

If your grant is approved, it means that Sassa has accepted it and will pay you on a monthly basis. Keep in mind that the South African Social Security Agency stated that “if your grant is approved, then you must choose the R350 payment method from the options listed below.”

According to the South Africa Social Security Agency, 7.5 million people have been approved for the Social Relief of Distress (SRD) grant. However, many of these people have not received any compensation.

Sassa does a number of checks to make sure that applicants for grants deserve the money. One of these checks is looking into their bank account to see if they have more money than is allowed.

A means test is a tool used to determine eligibility for financial assistance. It shows if a person’s income is above the R624 limit.

If an applicant’s income is more than the threshold, their grant application will be denied. If the amount in their account is less than the threshold, they will be approved for Sassa payment.

Why Sassa R350 Approved But No Payments?

Why Sassa R350 Approved But No Payments

There could be several reasons why your grant was approved but no pay or you did not receive an official SMS or pay time. The agency does checks to make sure that the grant money only goes to people who are eligible for it. If a client doesn’t give information about their bank account, their payment will be held up to see if the grant application has a source of income.

The agency also makes sure that the person applying for a grant SRD is unemployed, between the ages of 19 and 59, and not getting any other government help.

Here are the list of reasons why is my SRD grant approved but no payday 2023

Reason 1: Wrong Banking Details

The first reason why many approved applicants have not been paid is because they gave the incorrect banking details. Some people may have entered a name that does not match the name on their bank account.

For example, if your bank account name is Alice Cindy McCarthy but you entered Alice McCarthy when registering for the SRD grant payment date. The system may detect a mismatch between the name on the bank account and the name on your grant as a result of this. To resolve this issue, ensure that these information matches each other.

Reason 2: Failed Bank Account Verification Checks

The agency explained that the reason successful grant applications have not been paid could be due to a failed verification check or the applicant’s failure to provide all of the required information (see How Long Does SASSA R350 Bank Verification Take).

“Those approved but not paid are those whose records are outstanding bank accounts, or bank accounts provided failed bank account verification, or bank accounts pending verification from National Treasury or those who selected cash send payment,” Sassa explained.

Verification checks conducted aim to ensure that only individuals who are deserving of the grant receive the R350 funds. If a client does not provide banking information, their payment will be delayed while determining if they are eligible for a grant.

Reason 3: Problems with the partnered bank

You have been approved, but the agency has not made the funds available to your bank or post office. If this is your situation, there isn’t much you can do because you’ll only get the money when the agency sends it to you via bank transfer, cash, or post office.

The grant recipients who get money through an e-wallet or who recently switched from the post office to an e-wallet are more likely to run into this problem.

Please watch below video for more details of the reasons:

Why Is My R350 Grant Accepted But No Payment Date?

Sassa said: “if your application is approved with no pay date, it means payment has not been processed as yet, but it will be processed soon”.

According to SASSA sources, they are attempting to solve the problem within their means because they are fully aware of it. As a result, the beneficiaries must remain calm and wait for payment, as there is no set date for the special COVID-19 SRD grant.

The Sassa provides relief to their beneficiaries by assisting them. According to a commissioned study, approximately 90% of beneficiaries used their payment to purchase food items, with electricity being the second most popular use of the grant.

Only 9 million of the 14 million people who applied for the SRD R-350 are certain that they deserve it. According to last year’s report.

If you have not received your pay after a long period of time. You can get in touch with the agency by phone. The phone number and office address can be found here: SASSA Office Locations and Contact Information

Grant Application Is Approved But No Pay Date, What Do I Do?

Grant Application Is Approved But No Pay Date, What Do I Do?

People must provide their own banking information because grants will not be paid into the accounts of others. This is done to ensure that the payment is made to the correct person and to prevent fraud.

They must have a registered mobile phone on which to receive message notifications for the cash send payment method. This is due to the fact that Sassa will make no payment to a mobile phone registered to another person.

For those who selected the cash-send method and have payment dates on their grant status have been advised to contact the bank they chose if they have not received their voucher.

It has also stated that people can contact the bank with which they are registered if they have accidentally deleted the message containing the voucher in order for the bank to resend the voucher.

The following are the bank contact numbers for cash-send inquiries:

  • ABSA 0 800 000 122
  • NEDBANK 0 800 555 111
  • TYME BANK 0860 999 119
  • FNB 0875 759 405
  • Standard Bank 0860 466 639

For the grant R350, people can pick up their grants at the following locations:

  • Individual bank accounts
  • Pick n Pay
  • Checkers
  • Boxer Stores
  • Shoprite
  • Usave
  • Selected OK Foods Supermarkets

Beneficiaries have been reminded that they do not need to collect their grants on the date they become available, as the grant will remain in their accounts until they are needed.

South African citizens, refugees, asylum seekers, and special permit holders between the ages of 18 and 60 who have insufficient means, do not receive the grants on their behalf, are not eligible for or do not contribute to the UIF payment, and have no other financial support, are eligible for the grant SRD.

How Long Does Sassa Take To Pay SRD Grant After Approval?

After an approved Sassa online application, the agency will request bank account verification via a secure website; this will also be done electronically. To protect themselves, any applicant may request confirmation that the request is from SASSA.

The payment turnaround time after an application has been approved is up to seven days. However, SASSA has stressed that there is no fixed day for payment for the grant.

R350 grant appeals are open as well. Essentially, an appeal is a second chance. If you have been declined and believe that the reason for your rejection is inaccurate or unfair, you are encouraged to file an appeal (see SASSA SRD Declined Due To UIF Registered).

My Words

The Sassa understands that waiting is difficult and frustrating for the applicants, especially if they are unemployed, but they work hard to process payment. However, it is also your responsibility to avoid mistakes while applying, or to avoid adopting the factors that are causing this problem, as some are mentioned above.

If you need assistance with the grant or have any questions, you can always call the toll-free helpline at “0800 601 011.”

For further information about Sassa, please search on powerpacplus.org or leave your comments below.


Yes. After the application approved and you have a payment date, you may collect the funds from retailers/merchants.

It is simple to determine the status of your grant. You can go to the official website. If you applied via WhatsApp, send the word ‘status’ via WhatsApp to 082 046 8553 and follow the on-screen instructions to obtain your application status.

If individuals have already withdrawn their payment, the decision cannot be reversed, unless there are individuals who have not yet withdrawn the money. The system can easily recognize this. They can collect the awaiting funds at a later time because they do not expire.

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